Can my delivery be left with a neighbour or in a safe place?
All orders differ in size and weight, so to best serve our customers we use a range of delivery services and couriers. A ‘safe place’ service option will depend on the courier delivering your order. Please check the policy of the courier delivering your items to find out if this is available. You can find out who is delivering your items in your order confirmation email.
Victoria Plum’s own delivery service will only deliver to the address given on the order and goods will not be left in a safe place or without a signature unless authorised by the person named on the order. As soon as the goods have been delivered to your door, you will be responsible for them and any loss or damage to the goods is at your own risk.
For more details, view our delivery page.