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Who is delivering my order?

If you would like to track your order please click here.  

Large Orders (i.e. Bath / Shower Enclosure / Bathroom Suite / Furniture)

Your order will be delivered by our specialist 2-man delivery service on the date you selected when ordering. Please check your order confirmation email for details.

On the day before delivery, we will send you a text reminder at around lunchtime. At 8pm, you'll then receive a text to confirm your delivery timeslot and order tracking link. 

On the day of delivery, your tracking link will be live and ready to use. We'll also let you know when we're on our way to you and your delivery is next.

We are currently operating contactless deliveries, ensuring that there is no physical contact on receipt of orders.

Medium Orders (i.e. Tap / Shower Head / Accessories)

Your order will be delivered by Parcel Force on the date you selected when ordering. Please check your order confirmation email for details.

You can track your order on the Parcel Force website using this link: https://www.parcelforce.com/track-trace

Small Orders (i.e. Waste / Sponge)

Royal Mail will deliver your order on the date selected when ordering. Please check your order confirmation email for details.