<p>Please <a href="https://victoriaplum.com/contact-us#chat" target="_blank">contact us</a> as soon as possible via chat quoting your order reference number and the product code from the incorrect item.</p>


Please contact us as soon as possible via chat quoting your order reference number and the product code from the incorrect item.

I've received the wrong product, what can I do?

Where is my order?

What shall I do if my item is faulty?