Yes, if you are a plumber, bathroom fitter, heating engineer, a local authority, builder and/or a property developer you can open a Victoria Plum trade account today. Receive 12.5% off your first 3 orders when you spend over £500 ex. VAT.  Apply for a trade account here.

We offer various ways for you to pay for your order, including: Visa; Visa Electron; MasterCard; Maestro; American Express, PayPal, Apple Pay and Google Pay.   You can also spread the cost of your order with Klarna and Clearpay payment options. Eligibility criteria applies. If you’re planning a bigger change in your bathroom and your order is between £250 and £5,000, you can choose to pay off the cost over a period of 6 to 24 months with interest-free credit provided by Barclays Partner Finance.

Yes, we offer free professional design service and a full end to end accredited design and installation service.  Please see our Design and installation page for more information and to enquire online.  If you're planning on starting your project soon chat to us and select the 'Design and Install' button.

You can, however, some products have distinct functionality or features that may limit mix and match options and these are clearly indicated on our website. 

We're proud to say that around 80% of our products are unique to VictoriaPlum.com .

All our products come with a 1-year guarantee as standard, we also offer an extended guarantee on the majority of our products free of charge. Find out more about our product guarantees.

We try to provide as much information as possible on each product page, with information being grouped into different sections to help, such as ‘product information’ and ‘dimensions and specifications. If you cannot find the information you are looking for then please chat to us.

We employ a robust quality management system ensuring our products meet the high standards that you'd expect. Products including our shower enclosures, baths and basins must conform to British Standards as set by the BSI Group. If you wish to find out exactly which British Standards our products conform to, please contact us. In fact, we're so confident of the quality, we offer free extended guarantees on many of our products.

Yes, if your order is between £250 and £5,000, you can choose to pay off the cost over a period of 6 to 24 months with interest-free credit provided by Barclays Partner Finance (or up to £15,000 for Design and Installation orders, over 6 to 36 months). Find out more about the finance options available.  This is subject to application, financial circumstances and borrowing history, eligibility criteria applies.