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Do you sell spares?At the moment, we don't sell spare parts for our products, everything we have available to purchase is available on our website. We can often help provide advice on spare parts required, if your parts are in warranty you can speak to our chat advisors for assistance. Outside of warranty, most parts would need to be sourced from a spares dealer/plumbers merchant.
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How can I place an order?Orders can be placed online or with our UK based chat team. It's quick and easy to place your order online. Simply find the product(s) you would like to buy, click on the add to basket button and then select any essential extras that you require. Once your basket holds everything you would like to order, simply click on 'check out now' to enter your delivery and payment details.
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Can I order an item if it's out of stock?Yes, you can order as normal. Your earliest available delivery date will be determined during check out. We also provide a date showing when a product will be available for immediate delivery again.