If you think your item is faulty and you're within 1 year of your delivery date please <a href="https://victoriaplum.com/contact-us" target="_blank" rel="noopener">chat with us</a> as soon as possible.&nbsp;
We'll need a description of the fault, your order reference and billing information, and, if possible, supporting images.
For more details, see the "<a title="Returning faulty items" href="https://victoriaplum.com/pages/returns#returning-faulty-items" target="_blank" rel="noopener">Returning faulty items</a>" section of our returns policy.
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If you think your item is faulty and you're within 1 year of your delivery date please as soon as possible. 

We'll need a description of the fault, your order reference and billing information, and, if possible, supporting images.

For more details, see the "" section of our returns policy.

 

What shall I do if my item is faulty?

Where is my order?

What should I do if an item in my order is missing?