What shall I do if my item is faulty?
If you think your item is faulty and you're within 1 year of your delivery date please chat to us as soon as possible.
We will need a description of the fault, your order reference and billing information and if possible supporting images.
For more details, see the 'Returning faulty items' section of our returns policy.
Did this answer your question?
Thanks so much for your feedback!
%s of people found this helpful.