What shall I do if my item is faulty?

1 min. readlast update: 10.17.2023

If you think your item is faulty and you're within 1 year of your delivery date please chat to us as soon as possible. 

We will need a description of the fault, your order reference and billing information and if possible supporting images.

For more details, see the 'Returning faulty items' section of our returns policy.   

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