If you think your item is faulty and you're within 1 year of your delivery date please <a href="https://victoriaplum.com/contact-us" target="_blank">chat to us</a> as soon as possible.&nbsp;
We will need a description of the fault, your order reference and billing information and if possible supporting images.
For more details, see the '<a href="https://victoriaplum.com/pages/returns#returning-faulty-items" target="_blank">Returning faulty items</a>' section of our returns policy.&nbsp;&nbsp;&nbsp;

If you think your item is faulty and you're within 1 year of your delivery date please chat to us as soon as possible. 
We will need a description of the fault, your order reference and billing information and if possible supporting images.
For more details, see the 'Returning faulty items' section of our returns policy.   


What shall I do if my item is faulty?

Where is my order?

What should I do if an item in my order is missing?